How Homewatch CareGivers Found the Right Administrative Assistant in Just Two Weeks

Homewatch CareGivers of Henderson is a non-medical home care agency supporting seniors and individuals with disabilities through personalized care, companionship, and everyday assistance.

As the business grew, Celine Masson, Owner & CEO, needed more administrative support to keep daily operations running smoothly. Scheduling caregivers, coordinating changes, handling calls, and managing onboarding were taking up time that she wanted to dedicate to growing the business.

Celine had previously relied on administrative support in the local office, but she was looking for a more flexible way to bring someone onto the team full-time.

She had also considered talent from other regions, but time-zone differences made Latin America a more practical option.

A First Batch That Changed the Hiring Plan

The process started with a part-time hiring plan. But when Celine received the first batch of candidates from Vintti, her expectations changed.

The profiles were so strong that she decided to expand the position to full-time. She requested an additional batch—not because the first one had fallen short, but because she wanted to compare more options before making a final decision.

After reviewing candidates from both batches and conducting interviews, she ultimately selected someone from the original shortlist.

The process took just two weeks, from starting the search to making the hire.

A Straightforward Hiring Experience

One of the things Celine appreciated most was how quickly Vintti understood what the business needed and presented candidates worth considering.

The team also provided video introductions, which made it easier to get an initial sense of each candidate before moving forward with interviews.

With a strong first batch and a straightforward selection process, Celine didn't have to spend weeks reviewing profiles or restarting the search. She could focus on comparing qualified candidates and choosing the right person for the role.

More Than Administrative Support

The new Administrative Assistant quickly became an important part of daily operations.

The role includes managing caregiver schedules, coordinating changes, handling calls, and supporting weekly onboarding. Having someone dedicated to these responsibilities has made the business more organized and less dependent on Celine being available for every operational detail.

One of the biggest changes has been the ability to delegate scheduling completely. Celine can now focus on working on the business rather than being involved in every day-to-day task.

That added support has also made it easier to maintain consistent operations, stabilize working hours, and step away when needed—including taking time off without worrying that everything would stop in her absence.