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How to Hire Remote Teams and 10 Common Mistakes to Avoid When You Manage Them

Written by Santiago Poli on May 26, 2024

Hire Remote Teams

The rise of remote work has transformed how companies grow, scale, and innovate. What began as a temporary solution in response to the pandemic has become a permanent fixture in modern business. Today, startups and enterprises alike are embracing distributed teams—not only to reduce costs, but to access a global pool of specialized talent.

However, hiring and managing remote teams comes with unique challenges. From legal hurdles to cultural misalignment, it's easy to make mistakes that slow down growth, damage team morale, or lead to costly turnover.

This guide breaks down where to hire remote teams, how to hire, and how to avoid the 10 most common mistakes in building and leading remote talent—so you can grow smarter and faster.

Where to Hire Remote Teams: US vs. Offshore vs. Nearshore

When building a remote team, one of the first decisions you'll face is where to hire. Should you keep things local in the US, go offshore for cost savings, or look nearshore for a balance of both?

Here’s a quick comparison to help you decide:

US-Based Remote Hiring

When companies look to hire remote teams, staying within the US often feels like the most straightforward path. The legal framework is familiar, there are no language barriers, and collaboration is smoother thanks to shared time zones and cultural alignment. From a compliance and communication standpoint, it's one of the easiest ways to hire remote teams quickly and confidently.

But this familiarity comes at a price—literally. US-based remote talent is often significantly more expensive, and in many regions, highly competitive. For startups or companies working with limited budgets, hiring and retaining top-tier talent in the US can be both time-consuming and costly.

Offshore Hiring (e.g., Asia, Eastern Europe)

Offshore hiring typically refers to building teams in regions like India, the Philippines, or Eastern Europe. These locations offer large, skilled talent pools—especially in fields like software development, customer support, and data services—at a fraction of the cost of US salaries.

Offshoring allows you to hire remote teams at a fraction of US salary costs while still maintaining strong technical capabilities. It’s a proven strategy for companies looking to scale quickly and economically by tapping into large pools of affordable talent, particularly in:

  • India (tech and support roles)
  • The Philippines (BPO and customer service)
  • Ukraine, Poland, and Romania (engineering)

However, working across drastically different time zones can slow down communication and project momentum. Cultural and communication differences may also require additional onboarding and management time. If your company has strong systems and asynchronous workflows, offshore can work beautifully—but it’s not for everyone.

While cost-effective, challenges include:

  • Time zone gaps (often 8–12 hours difference from the US)
  • Communication barriers
  • Cultural differences in work expectations

Nearshore Hiring (e.g., Latin America)

Nearshoring means hiring in countries that are geographically closer to the US—usually Latin America or Central America. It’s quickly becoming a go-to solution for companies that want high-quality talent with fewer time zone headaches.

When you hire remote teams in South America, for example, you often get the best of both worlds: highly skilled professionals and strong cultural compatibility. Nearshoring offers:

  • Time zones overlapping with EST/CST/PST
  • Highly educated professionals with excellent English
  • Strong cultural affinity and communication style
  • Competitive salaries compared to US standards

There may be some limitations depending on the specific role or volume of hires you're aiming for, but for many businesses, nearshore hiring offers the right balance of cost, collaboration, and quality.

Benefits of Hiring Remote Teams Nearshore

Let’s zoom in on South America as a remote talent hub—and why so many startups are considering to hire remote teams there:

Real-Time Collaboration

Unlike when you hire remote teams in Asia or Europe, Latin American professionals share similar working hours with North American companies. This means you can have:

  • Live standups
  • Real-time problem solving
  • Same-day iterations

No more 24-hour turnaround delays due to time zones.

Cost Advantage Without the Trade-Offs

While rates vary by country, hiring in South America generally costs 40–70% less than hiring equivalent talent in the US.

Example:

  • Mid-level developer in the US: $100–130K/year
  • In Argentina or Colombia: $30–50K/year (with similar skill levels)

Cultural Compatibility

Many South American professionals are used to working with US-based teams, especially in tech, design, and marketing. They’re:

  • Proactive
  • Collaborative
  • Familiar with Agile/Scrum frameworks

And because of close cultural ties, expectations around meetings, deadlines, and communication are often more aligned than with teams in distant regions.

Strong Educational Systems

Countries like Argentina, Chile, and Brazil are investing heavily in tech education, producing skilled software engineers, marketers, and designers with international experience and solid English proficiency.

Hire remote teams with a remote staffing agency

How to Hire Remote Teams (And Why Remote Staffing Agencies Make Sense)

Once you've decided where to hire remote teams, the next challenge is figuring out how to do it efficiently. Hiring remote talent gives you access to a global workforce—but it also raises a critical question: what’s the best way to build your remote team?

There’s no one-size-fits-all answer. The right path depends on your goals, budget, and how involved you want to be in hiring and management. Here are three main models to hire remote teams, and when each makes sense:

1. Do-It-Yourself Hiring

You can build your own fully remote team by hiring people as full-time employees (either domestic or international).

  • Best for: Companies looking for long-term team members with high commitment and ownership.
  • How to do it: Use platforms like LinkedIn, AngelList, or remote job boards (We Work Remotely, RemoteOK, etc.). You’ll need to handle sourcing, vetting, onboarding, and HR compliance—especially complex when hiring internationally.
  • Considerations: You may need an Employer of Record (EOR) service to stay compliant with local labor laws.

2. Freelance Platforms

Hiring remote freelancers gives you flexibility and speed—especially for short-term projects or roles that don’t require full-time attention. Platforms like Upwork, Fiverr, Toptal, and Contra connect you with global freelancers. You can also use your network or referrals.

Pros:

  • Great for short-term projects
  • Flexible contracts

Cons:

  • Limited commitment from the talent
  • Hard to scale or maintain consistency
  • Variable quality and time zone mismatches

This option is best for ne-off tasks, early-stage startups, or companies testing out a new function (e.g., marketing, design, dev). Have in minde that freelancers are usually independent contractors, which limits how much control you have over their time. It’s ideal when output matters more than real-time collaboration.

3. Remote Staffing Agencies

Partnering with a staffing firm or remote talent agency—like Vintti—is one of the fastest and safest ways to hire remote teams. These agencies help you find vetted professionals in specific regions and skill sets without managing the full recruitment process yourself.

When you hire remote teams through an agency, you get:

  • Pre-vet and match candidates to your needs
  • Handle payroll, taxes, and compliance
  • Offer equipment provisioning

Pros:

  • Saves time
  • Reduces risk
  • Scales quickly with less overhead

Cons:

  • Slightly higher upfront costs compared to freelancers
  • Less direct control (though many agencies allow full management of talent)

📌 If your goal is to build a long-term, scalable team with minimal legal headaches, remote staffing agencies are your best bet. But make sure to partner with an agency that understands your industry and hiring goals. Many specialize in nearshore or offshore markets, providing pre-screened candidates and ongoing support.

10 Common Mistakes to Avoid When Hiring & Managing Remote Teams

Let’s dive deeper into the key mistakes companies make—and how to fix them.

1. Hiring Without a Clear Remote Policy

Without defined expectations, confusion sets in quickly. A remote policy should cover:

  • Communication guidelines
  • Working hours
  • Required tools
  • Productivity metrics

2. Overlooking Time Zone Compatibility

Even the best developers are less effective if they can’t collaborate during key hours. Aim for at least 3–4 hours of daily overlap with your core team.

3. Not Understanding Local Labor Laws

Hiring a contractor when you should hire an employee can lead to:

  • Fines
  • Legal liabilities
  • IP ownership issues

Work with legal advisors, staffing agencies, or EOR (Employer of Record) platforms. Agencies usually take care of all of this, saving you from labor risks and the headache of going through legal advisors.

4. Skipping Cultural Fit in the Hiring Process

Technical skills can be taught; cultural fit cannot. Test for:

  • Communication style
  • Feedback acceptance
  • Problem-solving attitude

The best way to achieve this is to find an EOR or staffing firm that is either based in the country the talent you want is in, or has a proven record of hiring that kind of talent. There has never been more options in the market, and most of them specialize in a niche industry or zone. Make sure to choose the one that is closest to your way of working, schedules, and work culture.

5. Poor Onboarding for Remote Talent

Most companies believe they are prepared for onboarding remote talent, but usually skip the fact that remote talent is not the same, or have the same needs as on-site teams. The time you can take to show someone around the office is not the same you need to give a virtual tour, basically because there is no office. Their office is equipment and platform access. That's why having a clear guide on what you need is critical.

Remote onboarding should include:

  • Tool access (email, Slack, Notion, etc.)
  • Clear day 1–30 expectations
  • Intro calls with the team
  • Training materials and async content

When you hire through agencies, they usually provide guidance or can even do the onboarding for you.

6. Micromanaging Remote Workers

One of the biggest mistakes companies make when shifting to remote work is trying to manage it the same way they manage in-person teams—only now through a screen.

That often leads to micromanagement: excessive check-ins, time tracking software, hovering over Slack messages, and obsessing over "green dots."

The intent might be good—leaders want to stay informed, make sure things are getting done, and keep people aligned. But the result? Burnout, resentment, and lost productivity.

What to Do Instead

✅ Hire for self-direction: Remote work requires people who can work independently, manage their time, and solve problems proactively. If you don't hire for that, you'll be forced to micromanage.

✅ Set clear goals and expectations: Focus on outcomes, not activity. If the goals are clear and your team knows what success looks like, you don’t need to check in every hour.

✅ Communicate intentionally, not constantly: Replace the constant pinging with structured check-ins, weekly planning docs, and async updates. Let people focus without interruption.

✅ Build visibility through systems, not surveillance: Use project management tools (like ClickUp, Asana, Notion) to track work, but make sure it’s about clarity, not control.

✅ Create a culture of accountability—not anxiety: People should feel ownership over their work, not fear over being watched. That starts with trust and ends with great results.

Micromanagement isn’t a sign of strong leadership—it’s a symptom of broken systems, unclear expectations, or the wrong people in the wrong seats.
The best remote leaders don’t hover. They trust, empower, and support.

And in return, they get teams that perform—even when nobody’s watching.

7. Using the Wrong Collaboration Tools

When teams go remote, one of the first things leaders do is scramble to find the “right tools.” And in the process, they often overload their teams with too many tools—or worse, the wrong ones.

We’ve seen it time and again: Slack, Zoom, Notion, ClickUp, Google Docs, Loom, Miro, email, WhatsApp… the list keeps growing. The result? Confusion, fragmented communication, duplicated work, and a constant sense of “Where is that file again?”

The problem isn’t tools themselves—it’s how you use them, and which ones you choose to depend on. So a quick check would be:

  • One for chat, like Slack
  • One for documenting, like Notion
  • A task tracking one (you can also do it with Notion)
  • Zoom or Google Meet for meetings
  • Industry-specific platforms like QuickBooks

It’s not about having the best tool—it’s about using each tool with intention:

  • Slack isn’t your to-do list.
  • Docs aren’t project management boards.
  • Zoom isn’t a replacement for clear written communication.

And remember: the best collaboration tool is clarity. No app can fix messy processes or unclear expectations.

8. Not Setting Clear KPIs and Goals

Remote work gives teams flexibility, autonomy, and access to global talent.
But without clear goals? It’s chaos.

When teams don’t know what success looks like—or how it’s measured—they fill in the blanks. Some overwork. Others underperform. Leaders get frustrated. And trust starts to erode.

At the heart of most remote team issues is this: a lack of clear KPIs and goals:

  • Teams stay busy, but not productive
  • No one’s sure what the priorities are
  • Managers rely on “activity” as a proxy for performance
  • Frustration builds when outcomes aren’t met—but weren’t defined clearly in the first place
  • Top performers burn out trying to “figure it out”; others coast unnoticed

One of the perks of remote work is flexibility. But that doesn’t mean “figure it out as we go.”

Remote teams perform best when they have the freedom to get things done their way—within a clear framework of goals and priorities.
Direction and autonomy can—and should—coexist.

9. Neglecting Team Building

When companies go remote, they usually focus on productivity, not connection. Everyone’s busy setting up workflows, tweaking tools, and trying to recreate the office over Zoom. But something important gets left behind: the human side of work.

Without intentional team building, remote teams can feel transactional, disconnected, and isolated—even if the work gets done. And over time, that leads to something much worse than a missed deadline: low engagement, lack of trust, and a team that’s just going through the motions.

In a traditional office, team bonding happens organically—at lunch, between meetings, on the way to grab coffee. Remote teams don’t have that luxury. If you don’t create space for connection, it won’t happen.

And that’s a problem, because connection drives:

  • Trust (essential for collaboration)
  • Belonging (key for retention)
  • Engagement (what keeps teams motivated and proactive)

Without it, even high performers can feel invisible.

So, to make it right here is a quick check on what team building can look like remotely:

  • Personal intros in meetings: Start weekly calls with a quick “win of the week” or “something outside of work I’m excited about.”
  • Async storytelling: Let team members share personal milestones, weekend photos, or even Spotify playlists in a Slack channel.
  • Pair calls or coffee chats: Randomly match teammates for 15-minute conversations, no agenda.
  • Shoutouts and recognition: Publicly appreciate effort, not just results. Tools like Bonusly or a simple Slack thread work great.
  • Remote retreats or offsites: If the budget allows, bring the team together in person once or twice a year. It’s worth every penny.

10. Failing to Adapt Leadership Style

In the office, leadership can rely heavily on presence—walking the floor, impromptu chats, subtle cues in body language, and energy in the room.
Remotely? None of that’s available.

That’s why a leadership style built on control, oversight, and proximity doesn’t translate well. You can’t lead with presence—you have to lead with clarity, trust, and intentional communication.

Signs You Haven’t Adapted Yet

  • You expect quick responses to every Slack message
  • You assume silence = a problem
  • You feel anxious if you don’t have constant visibility into your team’s activities
  • Your 1:1s are only status updates, not conversations
  • You rarely ask your team for feedback on your leadership

Remote leadership requires more structure—and more self-awareness.

What Great Remote Leadership Looks Like

Clarity over control
Make expectations clear, document decisions, and define outcomes. Trust the process instead of hovering over the details.

Asynchronous-friendly communication
Give your team time to think and respond. Don’t default to meetings for everything. Use Looms, memos, or voice notes when helpful.

Empowerment, not dependency
Encourage ownership, not permission-seeking. Good remote leaders help their team make decisions confidently—not wait for instructions.

Regular check-ins that go deeper
1:1s should include emotional check-ins, not just updates. Ask how people are doing, not just what they’re doing.

Lead by example
Model healthy work habits, clear communication, and vulnerability. Remote leadership is just as visible—it’s just digital now.

Q&A: Common Questions About Managing Remote Teams

Q1. How do I keep remote teams aligned with business goals?

Create a clear vision and cascade goals using OKRs. Hold weekly or bi-weekly strategy check-ins.

Q2. What’s the best way to track performance without micromanaging?

Use project management tools and monthly KPIs. Encourage ownership instead of daily check-ins.

Q3. How can I ensure accountability across time zones?

Design roles with clear ownership, async standups, and structured status updates.

Q4. What tools are essential for remote collaboration?

  • Slack for fast communication
  • Notion for shared knowledge
  • Zoom for face-to-face time
  • Loom for async updates
  • Linear or Jira for product tracking

Q5. How do I build a strong remote culture?

  • Be intentional about communication
  • Celebrate wins publicly
  • Schedule team-building rituals
  • Offer career growth opportunities

Hiring and managing remote teams is no longer an experiment—it’s a proven growth strategy. But success comes from doing it intentionally.

By understanding where to hire, how to hire, and how to avoid common mistakes, you’ll be better equipped to build a productive, motivated, and aligned remote team that fuels your company’s growth.

If you're considering hiring remote talent—especially nearshore—partnering with a staffing agency can fast-track your success and eliminate unnecessary risks.

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